Shipping

Company	USPSUPSGOFODHL...
Delivery time	Nov 18–26 (8–14 business days)
Costs	Free standard shipping on orders of $49 or more after discounts. 1 item $6.99 2 items $4.99 each ($9.98) 3+ items $2.99 each

Tracking is emailed after dispatch. Customs, weather and carrier disruptions can add time. Orders of $40+ (after discounts) get a free mystery mini squishy. Squishy+ members get 2 free-shipping orders a month.

Fastest delivery in 5 days after dispatch

• ≤5 days1.1%
• 6 days4.3%
• 7 days9.8%
• 8 days12%
• 9 days19.6%
• 10 days15.2%
• 11 days13%
• 12 days10.9%
• 13 days4.3%
• 14 days3.3%
• >14 days6.5%

Based on 92 delivered orders: days in transit, from carrier pickup to delivery scan.

Shipping policy

Security & Privacy

1. 1Pay confidently with our secure methods

   • Card information is secure and uncompromised
   • Card payments are processed to the PCI DSS standard; card details are not stored on our servers.
   • All data is encrypted
   • We never sell your card information
   

   We also provide other payment methods for you.

   

2. 2We keep your personal data private, safe and secure

   We do not sell your personal information. Contact us to request access, correction, or deletion of your information.

Privacy policy

Order guarantee

1. 130-day refund guarantee

   • Contact us within 30 days of delivery to request a return, refund, or eligible replacement.
   • Products should be returned with all pieces and packaging that arrived with them.
   • Opened blind-box items are final sale unless they arrived defective.

   Request a return within 30 days of delivery. Opened blind boxes are not returnable unless defective. For change-of-mind returns, you pay return shipping and the original shipping fee is not refunded. See the refund policy.

   For more exceptions and details about the policy, please refer to our policy page

2. 2Refund if item damaged

   If your order arrives damaged, email support with your order number and clear photos. We will offer the appropriate replacement or refund, and you will not pay return shipping.

3. 3Tracked delivery

   Every order ships with tracking. We email your tracking number after dispatch, and you can follow it on our order tracking page.

4. 4Free gift on $40+

   Orders of $40+ (after discounts) get a free mystery mini squishy, packed in automatically.

5. 5Replacement for missing items

   If something is missing or incorrect, contact us with your order number and we will send a replacement or refund it.

6. 6Secure checkout

   Pay with the methods you trust. Card details are entered on our payment provider's secure form, and approved refunds go back to the original payment method.